Frequently Asked Questions

If schools, companies, or institutions need to provide employees or customers with discounts from our flower shop, please contact us for enquiries. Phone / whatsapp: Tel: 9029 9787

Even visitors can still order, but we highly recommend customers to register as members before ordering. Becoming a member can enjoy various discounts.

The flower shop's online payment methods include Alipay, PayMe, WeChat Pay, FPS, bank transfer, etc...For payment methods and purchase order orders for companies, schools and institutions, please contact us for inquiries Phone / whatsapp: Tel: 9029 9787

The flower shop delivery service provides delivery at designated time slots and self-pickup. The self-pickup and delivery locations are available - Tsuen Wan MTR Station, Tai Wo Hau MTR Station, Kwai Hing MTR Station, and Kwai Fong MTR Station.

The length of ordering time depends on the product type and order quantity. Generally, a single product can be delivered within 24 hours at the earliest after ordering.

1. If the customer cancels the order before the flower shop has placed an order, he or she will receive a 100% refund of the total order amount for the product and shipping fee* minus the handling fee* of the paying bank or collection institution. 2. Since flower products involve flowers and materials and a large number of technical procedures, once ordered, they cannot be sold again. In this case, the product cannot be refunded, and the transportation fee will be 100% refunded.